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Privacy and Policies

 

Shipping & Orders:

NaturalBella’s site is in CDN Dollars. But we ship to the USA, Europe and of course Canada. If you encounter any problems at the checkout please contact us right away so we can help you have the best experience possible.

Once you place an order you will receive an email confirmation.

We will do our best to immediately ship out your product, within 24-48 hours. We use Canada Post and can provide you with tracking when you provide us with your email address during your purchase. We do our best to ship quickly however there may be time delays that are out of our control. Please understand that if your package is crossing any borders you will be responsible for other costs like customs or duties or regional taxes.

Should you refuse to accept your package please know that once returned to us we will not be able to refund the shipping fees. Thank you for your understanding.

If you have any shipping concerns or questions please reach out to us at janet@ntrlbella.com. We will respond to you quickly.

 

Our Product Guarantee:

We believe in NaturalBella so much that we are happy to refund any products within 30 Days after purchase. Please send back your unopened products to NaturalBella after you have spoken with us at janet@ntrlbella.com

All we will ask is that you take care of the cost to ship back your item for return.

*We always suggest with any new product that you begin using, you do a patch test to make sure you do not have any sensitivities.

Disclaimer

All of our testimonials are real client's experiences with using our products. We obviously hope that you will have an incredible experience like others have, but please know that we do not make claims that your experience will be the same. We all have different skin types and sensitivities that can affect our relationship with NaturalBella skin care. Our reviews are for you to hear what others have experienced. At no point should these take the place of a licensed health care provider's advice or knowledge. We do not prevent or cure any disease with our products. NaturalBella does not assume any liability for information given in any testimonials or reviews. Should you have any concerns prior to use please contact janet@ntrlbella.com or seek advice from your health care provider.

Privacy:

When you purchase from NaturalBella we will collect personal information about you like name & address for your purchase. Email & phone might also be collected. Your credit Card information is collected by our third-party credit card provider.

NaturalBella may use your personal information that you have provided to: Conduct a survey that will enhance your future experiences, Improve our website and assist our SEO manager, Help us to protect and identify any threat of fraud, to send you promotional material if you have agreed to it, you can opt out at anytime.To process your orders, To promote product selections for your future visits once returning to the site.This information will be protected and never knowingly or willingly be given to another party.

We use cookies on our site at NaturalBella to create the best experience for the user. Should you leave an item in your cart it will help us to guide you back to it. It helps with our statistics. If your cookie settings are not enabled please enable them or you may encounter an issue when trying to purchase from our site. Your IP address will be recorded when you use our website. The information collected by us is never shared. Some information is only collected to help diagnose server issues or for site administration only.